If none of these steps work, email for help. You should now be able to sign in to your Zoom app on your computer using your enterprise account. Find the activation email you received from Zoom if you can’t find it, search your email for “Zoom account invitation” or “please activate your Zoom account.” Click the activation link in that email and follow the activation steps. If your account is still showing “Basic” and you have confirmed that you are using your UA email to log in, sign out of your Zoom account and quit the Zoom app. If you see “Basic,” try signing out of Zoom, then signing back in, making sure to use your UA email. If you see the word “License,” you’re running an enterprise account no further action needed. To support federal departments and agencies, we created our Zoom for Government solution, which leverages the U.S.-based GovCloud infrastructure and U.S.-based data centers. Zoom is an American company, founded and based in San Jose, California. Join a Zoom meeting as a guest - WSU Technology Knowledge Base. If you dont have a Minnesota State StarID, you can still join a Zoom meeting as a guest if permitted by the host. Basic: A basic user is a free account user who can host up to 40 minutes meetings when there are more than 2 people in the meeting (Zoom Cloud). A small box will appear, with your name and email address. Here are four key things you should know about Zoom for Government: 1. Yes you need to install Zoom if you want to schedule the meeting for joining you can go to zoom website to join. Has your account been upgraded? To find out, sign in at, then click on the avatar in the top right corner of the screen. Individuals must register for Zoom using their UA emails in order to get the enterprise account. It’s possible that the upgrade missed a few people, though, such as faculty who signed up for Zoom using their personal email, Google, or Facebook accounts. Last week, the UA System upgraded from basic to enterprise all accounts for people who are currently teaching, using lists provided by Banner and Blackboard Learn. Enterprise accounts under UA’s license, on the other hand, don’t have time limits. If Zoom won’t let you host a session longer than 40 minutes, you probably have a basic account, a free, time-limited account.
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